Welcome to the Roll XO Online Casino Canada FAQ page, where we aim to provide you with answers to the most common questions about our platform. As a licensed and regulated online casino, we understand that our players may have concerns about safety, fairness, and the overall gaming experience. We’ve compiled this comprehensive guide to address your inquiries and help you make the most of your time at Roll XO Casino.

If you can’t find the information you’re looking for on this page, our friendly and knowledgeable customer support team is always ready to assist you.

Is Roll XO Casino Legally Licensed and Regulated to Operate in Canada?

Yes, Roll XO online casino is fully licensed and regulated.

What Is the Process for Creating an Account?

To create an account, visit the RollXO website, click on the "Sign Up" button, and fill out the registration form with your personal details.

What Information and Documents Do I Need to Provide to Verify the Account?

To verify your account, you’ll need to provide a valid government-issued ID, proof of address, and potentially additional documentation as requested.

Which Deposit and Withdrawal Methods Are Supported?

RollXO supports a variety of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies.

What Are the Minimum and Maximum Limits for Deposits and Withdrawals?

The minimum deposit and withdrawal amounts vary depending on the payment method, but generally range from 10 CAD to 20 CAD. Maximum limits are typically higher for withdrawals.

How Quickly Will My Deposits Be Available to Play with in My Account?

Most deposits are processed instantly, allowing you to start playing with your funds right away. However, some methods like bank transfers may take longer.

What Is the Typical Processing Time for a Withdrawal from RollXO Casino?

Withdrawal processing times depend on the chosen method, but e-wallet cashouts are usually the fastest, taking around 24–48 hours. Card and bank transfer withdrawals may take 3-5 business days.

Are There Any Restrictions on the Maximum Amount I Can Win or Withdraw?

Roll XO may impose certain withdrawal limits on a daily, weekly, or monthly basis, depending on factors such as your VIP status and the payment method used. Check the casino’s terms and conditions for specific details.

What Kinds of Casino Games Can I Play?

We offer a diverse selection of casino games, including slots, table games like blackjack and roulette, video poker, live dealer games, and specialty games like bingo and keno.

How Does Roll XO Ensure That Their Games Are Fair and Unbiased?

RollXO uses certified random number generators (RNGs) to ensure the fairness and randomness of their games. The casino also undergoes regular audits by third-party testing agencies to verify game integrity.

What Are the Minimum and Maximum Betting Limits?

Betting limits vary depending on the specific game and table. Generally, slots and casual games have lower minimum bets starting at 0.10 CAD or less, while table games and live dealer games have higher limits.

What Bonuses and Promotional Offers Are Available for New and Returning Players?

RollXO offers various bonuses, including welcome packages for new players, reload bonuses, free spins, cashback deals, and more. Check the casino’s promotions page for current offers.

What Playthrough Requirements Must Be Met to Clear Bonus Funds?

Wagering requirements for bonuses vary but typically range from 30x to 50x the bonus amount. Certain games may contribute differently towards meeting playthrough requirements.

How Do I Opt-In or Qualify for Bonuses and Promotions?

To claim a bonus, you usually need to make a qualifying deposit and select the bonus from the available options. Some promotions may require a bonus code or contacting customer support.

Can I Cash Out Any Winnings Earned from Roll XO’s Bonus Offers?

Yes, once you’ve met the wagering requirements for a bonus, any winnings generated from the bonus funds can be withdrawn, subject to the casino’s terms and conditions.

What Perks and Benefits Are Offered to Roll XO’s Most Loyal and VIP Players?

The VIP program offers exclusive perks like dedicated account managers, higher deposit limits, personalized bonuses, and invitations to special events.

What Are the Best Ways to Reach Customer Support Team for Assistance?

You can contact customer support via live chat, email, or telephone. Live chat is often the quickest way to get help, with representatives available 24/7.

Is Roll XO Casino Optimized for Mobile Play on Smartphones and Tablets?

Yes, Roll XO offers a mobile-friendly website that allows you to play a selection of their games on iOS and Android devices without downloading any apps.

Roll XO Casino Frequently Asked Questions for Canadian Players